{"product_id":"hp-3-year-active-care-next-business-day-onsite-desktop-hardware-support-warranty-u18hge-180425","title":"HP 3-year Active Care Next Business Day Onsite Desktop Hardware Support Warranty U18HGE","description":"\u003cp\u003e\u003cstrong\u003eHP 3-year Active Care Next Business Day Onsite Desktop Hardware Support Warranty U18HGE\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eHP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eFeatures\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eHP TechPulse predictive and proactive alerts and notifications\u003c\/li\u003e\n\t\u003cli\u003eHardware health monitoring, provides updated fast health checks on devices in your fleet\u003c\/li\u003e\n\t\u003cli\u003eHardware device information – including BIOS and firmware updates\u003c\/li\u003e\n\t\u003cli\u003eAuto-ticketing – for hard disk drives \u0026amp; batteries needing replacement\u003c\/li\u003e\n\t\u003cli\u003eRemote problem diagnosis and support\u003c\/li\u003e\n\t\u003cli\u003eNext business day onsite hardware support\u003c\/li\u003e\n\t\u003cli\u003eReplacement parts and materials\u003c\/li\u003e\n\t\u003cli\u003eFirmware updates for selected products\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eBenefits\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eFast response times\u003c\/li\u003e\n\t\u003cli\u003eOptimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.\u003c\/li\u003e\n\t\u003cli\u003eQuick resolutions\u003c\/li\u003e\n\t\u003cli\u003eHelp reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.\u003c\/li\u003e\n\t\u003cli\u003eHigh device uptime\u003c\/li\u003e\n\t\u003cli\u003eGet fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eSupport type: \u003c\/strong\u003eActive Care\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eDuration: \u003c\/strong\u003e3 years\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eResponse time: \u003c\/strong\u003eNext business day response\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eCoverage window: \u003c\/strong\u003eStandard workdays - 9 hours\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlace of service: \u003c\/strong\u003eRemote and Onsite\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eService method: \u003c\/strong\u003eOnsite and Predictive Support\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eWarranty coverage: \u003c\/strong\u003eIn warranty\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eCare Pack type: \u003c\/strong\u003eElectronic\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eCountries\/Regions Available: \u003c\/strong\u003eSouth Africa\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eProducts Covered By This HP Care Pack Service\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eHP Business Desktop - HP 6xx Desktop 1 year warranty\u003c\/li\u003e\n\t\u003cli\u003eHP Business Desktop - HP 805 G8 8xx G9+ Elite\/EliteDesk\/EliteOne\/EliteMini\/CollabZoom Series 1\/1\/1 wty\u003c\/li\u003e\n\t\u003cli\u003eHP Business Desktop - HP 8xx Desktop 1 year warranty\u003c\/li\u003e\n\t\u003cli\u003eHP Business Desktops – Previous Series - HP 2xx G5- Series 1\/1\/1 wty\u003c\/li\u003e\n\t\u003cli\u003eHP Business Desktops – Previous Series - HP 4xx G6- ProDesk\/ProOne Series 1\/1\/1 wty\u003c\/li\u003e\n\t\u003cli\u003eHP Business Desktops – Previous Series - HP 6xx ProDesk\/ProOne\/Elite\/EliteOne\/EliteMini Series 1\/1\/1 wty\u003c\/li\u003e\n\t\u003cli\u003eHP Business Desktops – Previous Series - HP 7xx\/8xx G8- EliteDesk\/EliteOne Series 1\/1\/1 wty\u003c\/li\u003e\n\t\u003cli\u003eHP Workstation - HP z1xx 1 year warranty\u003c\/li\u003e\n\t\u003cli\u003eHP Workstation - HP z2xx\/EliteDesk 7xx\/8xx 1 year warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n","brand":"HP","offers":[{"title":"Default Title","offer_id":45747405095125,"sku":"U18HGE","price":1350.0,"currency_code":"ZAR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0324\/6771\/4181\/files\/laptop-accesssories-u18hge-41021489152213.png?v=1706704303","url":"https:\/\/hp-online-test.myshopify.com\/products\/hp-3-year-active-care-next-business-day-onsite-desktop-hardware-support-warranty-u18hge-180425","provider":"HP Online","version":"1.0","type":"link"}