{"product_id":"hp-3-year-next-business-day-advanced-exchange-hardware-support-for-thin-clients-u4847e-1418","title":"HP 3-year Next Business Day Advanced Exchange Hardware Support for Thin Clients U4847E","description":"\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eHP 3 year Next Business Day Advanced Exchange Hardware Support for Thin Clients U4847E\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003eWhen you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day1 – along with a prepaid waybill to ship back your defective unit.\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eGet a replacement unit the next business day\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003eHP provides quick replacement of your failed hardware unit the day after it goes down, if the problem can't be resolved remotely.\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eFreight costs paid by HP\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003eHP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eCost-effective, reliable solution\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003eA convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e \u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e\u003cstrong\u003eRemote problem diagnosis and technical telephone support\u003c\/strong\u003e\u003c\/li\u003e\n\t\u003cli\u003e\u003cstrong\u003ePrepaid shipping label, materials, and instructions\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e\u003cstrong\u003eConvenient door-to-door service\u003c\/strong\u003e\u003c\/li\u003e\n\t\u003cli\u003e\u003cstrong\u003eNext Business day exchange\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eSupport type: \u003c\/strong\u003eExchange\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eDuration: \u003c\/strong\u003e3 years\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eResponse time: \u003c\/strong\u003eNext business day response\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eCoverage window: \u003c\/strong\u003eStandard workdays - 9 hours\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003ePlace of service: \u003c\/strong\u003eOffsite\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eService method: \u003c\/strong\u003eAdvanced unit exchange\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eLogistics options: \u003c\/strong\u003eCourier shipment and defective return\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eWarranty coverage: \u003c\/strong\u003eIn warranty\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e\u003cstrong\u003eAdditional information: \u003c\/strong\u003eExcludes external monitor\u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e \u003c\/p\u003e\n\n\u003cp style=\"margin-left:0cm; margin-right:0cm\"\u003e \u003c\/p\u003e\n","brand":"HP","offers":[{"title":"Default Title","offer_id":37742665629893,"sku":"U4847E","price":250.0,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0324\/6771\/4181\/products\/laptop-accesssories-u4847e-29455448178885.png?v=1628342279","url":"https:\/\/hp-online-test.myshopify.com\/products\/hp-3-year-next-business-day-advanced-exchange-hardware-support-for-thin-clients-u4847e-1418","provider":"HP Online","version":"1.0","type":"link"}